Return & Refund Policy

Thank you for shopping with Mini Mind Market.

We work with trusted independent suppliers to bring you thoughtful, high-quality products for families.

Please note that as a curated marketplace, each order is fulfilled and shipped directly by the individual supplier.

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🧴 Non-Returnable Items

For hygiene and safety reasons, all skincare, cosmetic, and personal-care products are final sale and cannot be returned or exchanged.

This policy also applies to most other products sold through our marketplace, as each item is custom-packed and shipped directly from the supplier.

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📦 Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery by visiting 'Contact Us' page.

We will open a request with the supplier and do our best to ensure your satisfaction — including, where possible, a replacement or refund issued by the seller.

Please include your order number and clear photos of the damaged item and packaging.

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🌍 International Shipments & Delays

Many of our products are shipped from international partners.

Delivery times may vary depending on location and customs processing.

Mini Mind Market cannot be held responsible for shipping delays caused by customs, carrier issues, or other circumstances beyond our control.

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💬 Our Commitment

We always aim to provide a positive experience and will communicate with our suppliers on your behalf to find the best possible solution.

However, Mini Mind Market acts as a platform, not the manufacturer or shipper, and cannot guarantee or authorize refunds directly from suppliers.

Thank you for your understanding and for supporting small, mindful brands around the world.